Let us connect you to your next great adventure!
We are New Zealand’s largest privately-owned airline. Air Chatham flights with take you to regional destinations including Whakatāne, Kāpiti Coast, Whanganui, Wellington, Christchurch, Chatham Islands and Norfolk Island.
From November 20th our new SAAB 340 aircraft with greater legroom, an onboard flight attendant, inflight service, and toilet will service the Whakatane route.
Where we fly
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A Few Common Questions
How do I choose the right ticket for my flight?
Air Chathams offers three different fare types. Within each fare type, pricing can vary based on factors such as differing fare classes.
Our cheapest and best value fares are Thrifty Fares.
Thrifty fares can’t be changed, transferred to another person or refunded.
If you need the flexibility, choose the Saver Fares.
Saver fares can be changed or transferred to another person up to 24 hours prior to departure. Changes will incur a $50 change fee per person per changed sector, plus a fare difference if the same fare class is no longer available. Name changes on the same scheduled flight are permitted without charge. Saver fares are non-refundable.
If you want a fully flexible, fully changeable, fully refundable fare – choose the Full Economy Fares.
Full economy fares can be cancelled with a full refund if Air Chathams is notified up to an hour prior to departure. Flights may be changed or transferred to another person during the same period and may incur a fare difference if the same fare class is no longer available.
How much luggage can I check in?
All passengers have a check in luggage allowance of 23 kilograms for one piece of luggage. Additional weight will incur a standard excess weight charge of $3.50 per kilogram up to a maximum of 32 kilograms for one piece of luggage.
Passengers travelling with an infant (aged 7 days to under 24 months) are allowed an additional 5 kilograms luggage allowance. For mainland New Zealand flights, each additional piece of luggage up to 23 kilograms will incur a charge of $35 if pre-booked online and $55 if added at the airport check-in. For Chatham Islands and Norfolk Island flights, each additional piece of luggage up to 23 kilograms will incur a charge of $70 if pre-booked online and $90 if added at the airport check-in.
Excess luggage is not guaranteed for travel on the day and will depend on aircraft payload capacity
What does it cost to take a bulky or over-sized item?
Air Chathams does not charge extra for bulky or oversize items such as golf clubs, bicycles and surfboards other than for weight or extra luggage charges.
If the bulky or oversize item is the only piece of luggage checked in and the weight exceeds 23 kilograms per passenger, the additional weight will be charged at $3.50 per kilogram.
If the bulky or oversize item is an additional piece of luggage checked in (additional to 1 piece of luggage up to 23 kilograms per person) then charges for additional pieces of luggage will apply.
For mainland New Zealand flights, each additional piece of luggage up to 23 kilograms will incur a charge of $35 if pre-booked online and $55 if added at the airport check-in.
For Chatham Islands and Norfolk Island flights, each additional piece of luggage up to 23 kilograms will incur a charge of $70 if pre-booked online and $90 if added at the airport check-in.
If the aircraft payload capacity is limited for a flight and bulky and oversize items are unable to be carried due to space restrictions, these items will be flown on the next available flight.
Can I change my booking?
Depending on the type of fare you purchase (Thrifty, Saver, or Full Economy) you can modify booking details, change flight dates, and cancel flights online. Some changes may incur extra charges and you will need to speak to one of our customer service team members on 0800 FLY NOW.
If you can make changes, you will be able to do this online.