COVID-19 Travel Requirements

Further information below on Air Chathams new COVID-19 travel requirements for all travelers using our service.

Last Updated: 12pm, Wednesday 30th May 2022

Current Flight Information

Norfolk Island

After thorough consideration, Air Chathams has decided to withdraw all Auckland to Norfolk Island flights until the 1st September 2022. 

Flights will continue weekly on a Thursday until December 2022 when we introduce a second weekly flight on Mondays. 
 

Our Chatham Island schedule is normal. 

If you are looking for further details on our flights to and from Chatham Island please visit our Flight Schedules page found HERE
 

Chatham Islands 

Our Te One office team are back at full capacity so please call 03 3050 209 for booking enquiries including freight. 

Or feel free to book freight using the following link: bit.ly/chtcargo

We thank you for your patience and support through the Alert Level changes and look forward to getting back to business.
 

What can you expect when travelling within the new COVID-19 Protection Framework?
  • Ensuring external information sources for our actions are authentic and valid via NZ Government, Ministry of Health; Trade and Travel advisory services including operating within the Civil Aviation Rules.
  • Reducing the risk of infection for all our Passengers and subsequently to our Employees.
  • Reducing the risk of infected or suspected infected persons entering our operational site or aircraft.
  • Robust protocols and procedures to assist in the event of Contact Tracing
  • Safe Operating Practices and Behaviours that ensure COVID-19 risks of infection remain low.
  • COVID-19 PPE and Hygiene procedures being implemented for passengers and Air Chathams Employees.

Mainland New Zealand 
(Whakatāne, Whanganui, Kāpiti)

We are currently flying all mainland services at a reduced frequency due to the country being at traffic light 'orange.'
 

Flight Credits

If you purchased a Full Economy fare, this will be refunded. If you purchased a Thrifty or Saver fare, these tickets will held as credit (EMD) for 12 months from the date of travel. 

Our Reservations Team (Gray, Nick and Adrian) are experiencing a large volume of enquiries, so there may be a delay in replying to you. 

If your enquiry is not urgent, we'd encourage you to email. We apologise for any inconvenience caused.

The team at Air Chathams.